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Online Consultation service

NHS South, Central And West Commissioning Support Unit

Awarded
services
SME-friendly

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from NHS South, Central And West Commissioning Support Unit, and hundreds more across the UK public sector.

Key details

Region
South East
Delivery: South East, United Kingdom
Contract value
£568,500ex VAT
Submissions closed
10 March 2025
Published
10 June 2025

Procurement

Contract period
1 April 2025 - 31 March 2028
3 years
Procedure type
Call-off from a framework agreement
CPV classifications
  • 48180000 Medical software package

What happened

NHS South, Central And West Commissioning Support Unit awarded this contract to eConsult Health Limited worth £568,500 on 2 Apr 2025. The contract runs until 31 Mar 2028.

Description

The NHS England National Commercial and Procurement Hub supported NHS Kent and Medway ICB to place a new contract for the Provision of an Online Consultation tool.

NHS Kent and Medway ICB's requirement is for an Online Consultation tool. The solution is required to meet the digital pathways capabilities that support Modernising General Practice (MGP).

A call-off process from the CCS G-Cloud 14 Framework (RM1557.14) Lot 2: Cloud software was undertaken in accordance with the G-Cloud 14 buyers guide to identify the most suitable provider to deliver requirements. The contract has been awarded to eConsult Limited.

The contract is awarded for an initial period of 24 months with the option to extend for a further 12 months.

Awarded supplier

Supplier
eConsult Health Limited
Award value
£568,500
Award date
2 April 2025

Contact

Address
NHS Kent and Medway, 2nd floor, Gail House, Lower Stone Street, Maidstone, ME15 6NB
Contact name
Garry Mitchell

Identifiers

Buyer reference
2025-eCONSULT-OC-KM.1
Notice ID
574361d1-f4db-4dc5-933b-f82422a3c977-846693
OCID
ocds-b5fd17-8b5f2d19-64e8-45fa-ba99-3f32ffa07575

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External ID: cf-ocds-b5fd17-8b5f2d19-64e8-45fa-ba99-3f32ffa07575 • Added 3 October 2026