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Dorset Carers Service - Further competition from Lot 22 DCF2

Dorset Council

Awarded
services
SME-friendly

This tender has closed

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Key details

Contracting authority
Dorset Council
local council
Region
England
Delivery: England, United Kingdom
Contract value
£3,094,000ex VAT
Submissions closed
4 April 2025
Published
29 July 2025

Procurement

Contract period
22 November 2025 - 21 November 2032
7 years
Procedure type
Restricted procedure
CPV classifications
  • 85000000 Health and social work services

What happened

Dorset Council awarded this contract to Help and Care worth £3,094,000 on 29 Jul 2025. The contract runs until 21 Nov 2032.

Description

Dorset Council and NHS Dorset recognise the importance of unpaid Carers who make a vital contribution to promoting the wellbeing and independence of the people they care for. Supporting Carers helps them to have a life of their own alongside caring. As joint commissioners of this service, we are committed to working with Carers, the Provider and partner agencies to commission quality services that meet Carers needs, help sustain them in their caring role and promote Carer health and wellbeing.

The Carer service will provide a seamless service to Carers of all ages from 5 years upwards across Dorset Council area, creating a supportive and proactive one stop shop for all.

The all-inclusive service includes identification, registration, information advice and guidance, training, focus on wellbeing. Some elements of the service will require face to face support.

The Council went to tender to appoint a single provider (or a consortium of providers) to deliver the contract.

Whilst Dorset Council and NHS Dorset work in partnership, the Contracting Authority for this contract is Dorset Council.

The initial Call-Off Contract term will be 3 years, with an optional 24 month extension, following by two optional 12 month extensions (3 + 2 + 1 +1). Therefore, if all extensions were taken, the full contract period would be 7 years.

Awarded supplier

Supplier
Help and Care
Award value
£3,094,000
Award date
29 July 2025

Contact

Address
Dorset Council, County Hall, Colliton Park, Dorchester, DT1 1XJ
Contact name
Alice Crocker

Identifiers

Buyer reference
DORST001-DN764063-76754733
Notice ID
8d266be0-c9bb-4cb7-9f84-d12cf50d00f0-856410
OCID
ocds-b5fd17-0850d3db-6268-4d02-9a4e-3ff189e70f58

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External ID: cf-ocds-b5fd17-0850d3db-6268-4d02-9a4e-3ff189e70f58 • Added 3 October 2026