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Zendesk Licences (2025)
Government Digital Service
Awarded
services
SME-friendly
This tender has closed
The submission deadline for this contract has passed. There may be more active services tenders from Government Digital Service, and hundreds more across the UK public sector.
Key details
Contracting authority
Region
London
Sector
Contract value
£1,098,879ex VAT
Submissions closed
13 May 2025
Published
15 July 2025
Procurement
Contract period
1 July 2025 - 30 June 2027
2 years
Procedure type
Call-off from a framework agreement
CPV classifications
- 72000000 IT services: consulting, software development, Internet and support
What happened
Government Digital Service awarded this contract to Zendesk, Inc. worth £1,098,879 on 18 Jun 2025. The contract runs until 30 Jun 2027.
Description
To provide Zendesk licences to Government Digital Service (GDS).
Zendesk is a user support software product used across GDS to allow staff to provide support to public and government users of products owned by GDS.
Awarded supplier
Supplier
Zendesk, Inc.
Award value
£1,098,879
Award date
18 June 2025
Contact
Address
The Whitechapel Building, 10 Whitechapel High Street, London, E1 8QS
Contact name
Commissioning Team
Email
Identifiers
Buyer reference
WP2266
Notice ID
df0adc16-7f7a-493c-a926-31ea446f2eb1-854320
OCID
ocds-b5fd17-c0226377-d50a-4299-9210-0d17a1291f87
Explore related tenders
External ID: cf-ocds-b5fd17-c0226377-d50a-4299-9210-0d17a1291f87 • Added 3 October 2026