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Lewisham Sanctuary Seeking Wellbeing Service

N E L Commissioning Support Unit

Awarded
services
SME-friendly
VCSE-friendly

This tender has closed

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Key details

Contracting authority
Region
LONDON
Contract value
£360,000ex VAT
Submissions closed
16 January 2025
Published
18 August 2025

Procurement

Contract period
1 April 2025 - 31 March 2027
2 years
Procedure type
Competitive quotation (below threshold)
CPV classifications
  • 85000000 Health and social work services

What happened

N E L Commissioning Support Unit awarded this contract to British Refugee Council worth £360,000 on 27 Jun 2025. The contract runs until 31 Mar 2027.

Description

South East London ICB is seeking to procure a Sanctuary Seeking Wellbeing Service for the Lewisham borough area.

The Lewisham Sanctuary Seeking Wellbeing Service has been funded to provide culturally sensitive community-based interventions, advice and practical support to optimise the ongoing health and wellbeing of Lewisham's resettled population and suitability of services for this community.

The key objectives for the service are as follows:

  • Deliver a series of family-orientated, community-based psychoeducational and psychosocial interventions in four key languages: Arabic, Dari, Pashto and Ukrainian.
  • Provide trauma-informed and culturally sensitive services.
  • Deliver community training and education to support those who live and work in Lewisham to better understand the experiences of our resettled community and how to support them to make Lewisham home.
  • Engage with local services supporting the service user group (e.g. Refugee Council Resettlement Service, Lewisham Council Resettlement Team and Action for Refugees in Lewisham (AFRIL) and Lewisham Refugee and Migrant Network (LRMN) who support asylum seekers.
  • Deliver effective stepped-care for service users and seamless integration into statutory services where and when required.
  • Develop an offer for children aged between 13-18 years.
  • Develop an appropriate management system to collect, monitor and report on the activities of the service.
  • Promote and develop a high level of service awareness amongst eligible service users and associated stakeholders.

Please refer to the Service Specification for further information on this service.

The contract will have a duration of 2 years (24 months).

The funding available for this contract is £180,000 (excluding VAT) per annum making the total cost of the contract £360,000.

This is a Request for Quotation exercise, interested organisations must submit a duly completed RfQ bid responses for this project via Atamis e-tendering portal. Bidders needs to register on Atamis if they are not registered already. This can be done by clicking the below link.

https://health-family.force.com/s/Welcome

For advice or support in registering please contact the Atamis helpdesk:

Phone: 0800 9956035 E-mail: [email protected] Once registered, you can acces the RfQ and submit your response by clicking the following link to this specific project:

Atamis contract reference: C324725 https://atamis-1928.lightning.force.com/lightning/r/ProSpend__Proc_Contract__c/a07Sr00000M0qKUIAZ/view

Please note that any RfQ submissions by any other means will not be considered.

The deadline for submission is 17:00 on 09 January 2025.

Any RfQ submissions received after this deadline will not be considered.

Please refer to the RfQ Guidance Document for further information and guidance on the Request for Quotation.

Additional information: The proposed service is as follows:

  • Community Wellbeing Workshops: will provide our resettled and refugee populations with opportunities to learn more about their wellbeing and mental health, explore the services available to them in the borough and support one another to nurture and maintain their wellbeing
  • 1:1 Wellbeing Workshops: will offer time-limited psychosocial support and counselling to those within our resettled and refugee population who seek to explore issues related to their mental health outside of statutory services. These workshops will be culturally specific and those who deliver them should be fluent in the native tongue of those participating.
  • Community Engagement Workshops: will promote awareness and understanding of the experiences of our resettled and refugee population, available befriender programmes and culturally sensitive ways to support them as they move through their period of resettlement.

Awarded supplier

Supplier
British Refugee Council
GB-CHC: 1014576
Award value
£360,000
Award date
27 June 2025

Contact

Address
Unex Tower, London, E15 1DA
Contact name
Aida Knight

Identifiers

Buyer reference
PRJ1383
Notice ID
22689793-de0c-4cce-a8f4-44307a9350d6-859721
OCID
ocds-b5fd17-cc8e70b0-bff8-4f57-bf30-974eac993ad6

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External ID: cf-ocds-b5fd17-cc8e70b0-bff8-4f57-bf30-974eac993ad6 • Added 3 October 2026