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P-0810 Automation of Council tax discounts and exemption reviews

Manchester City Council

Awarded
goods
SME-friendly
VCSE-friendly
Framework agreement

This tender has closed

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Key details

Contracting authority
Region
England
Delivery: England, United Kingdom
Contract value
£40,000ex VAT
Submissions closed
7 July 2025
Published
13 August 2025

Procurement

Contract period
4 October 2025 - 31 July 2028
3 years
Procedure type
Direct award
CPV classifications
  • 72200000 Software programming and consultancy services

What happened

Manchester City Council awarded this contract to Ascendant Solutions Ltd worth £40,000 on 8 Jul 2025. The contract runs until 31 Jul 2028.

Description

The provision of robotic process automation (RPA) to automate Council tax discount and exemption reviews, and also bulk tracing exercises for absconded debtors. This is to reduce the manual work required by the back office teams. This contract was awarded by direct award via The RM1557.14 GCloud14 Framework Lot 2

Awarded supplier

Supplier
Ascendant Solutions Ltd
Award value
£40,000
Award date
8 July 2025

Contact

Address
Floor 5 (Mount Street Elevation), Town Hall Extension, Albert Square, Manchester, M60 2LA
Contact name
Josh Ward

Identifiers

Buyer reference
MANC001-DN786865-61928574
Notice ID
d90589db-1e60-4946-abdd-b138285a3a88-858936
OCID
ocds-b5fd17-ee5cb0b9-2dcc-431a-81aa-3e8691184cb2

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External ID: cf-ocds-b5fd17-ee5cb0b9-2dcc-431a-81aa-3e8691184cb2 • Added 3 October 2026