NWUHG - EPR Unified Digital Health Target Operating Model Implementation Service
Norfolk and Norwich University Hospitals NHS Foundation Trust
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Key details
Procurement
- 79410000 Business and management consultancy services
What happened
Norfolk and Norwich University Hospitals NHS Foundation Trust awarded this contract to ARCA RESOURCING LTD worth £175,000 on 18 Jul 2025. The contract runs until 21 Jan 2026.
Description
The Norfolk and Waveney University Hospital Group (NWUHG), comprising NNUH, JPUH, and QEHKL, has agreed on a unified Digital Target Operating Model (TOM) to address fragmented service delivery, low digital maturity, skills shortages, and operational inefficiencies across its three Trusts.
The TOM underpins key programmes, notably the Electronic Patient Record (EPR) go-live in March 2026, and supports the long-term strategic goal of delivering consistent, high-quality care across the group.
The transformation partner will support and supplement implementation of the Digital TOM, enabling foundational change within 6 months, aligned to the T0 phase of the NWUHG delivery roadmap.
This is expected to be delivered over a fixed 6-month period.
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External ID: cf-ocds-b5fd17-ca0ee181-7b85-4605-8720-83973b33560f • Added 3 October 2026