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Provision of Telecare Services

Redcar & Cleveland Borough Council

Awarded
services
SME-friendly

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Redcar & Cleveland Borough Council, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
North East
Delivery: North East, United Kingdom
Contract value
£2,320,000ex VAT
Submissions closed
27 March 2025
Published
19 February 2025

Procurement

Contract period
1 October 2025 - 30 September 2029
4 years
Procedure type
Open procedure (above threshold)
CPV classifications
  • 85100000 Health services

What happened

Redcar & Cleveland Borough Council awarded this contract to Medequip Assistive Technology Ltd worth £2,320,000 on 28 May 2025. The contract runs until 30 Sept 2029.

Description

Redcar and Cleveland Borough Council is seeking to appoint a suitably experienced provider to deliver all aspects of a Telecare installation, monitoring and response service. This will include purchase, installation, monitoring and maintenance of telecare assistive technology equipment, management of an alarm response centre and a mobile response service.

The contract is for a period of 3 years from 1 October 2025 to 30 September 2028 plus the option of a 1 x 12 month extension period.

Please be advised that Redcar and Cleveland Borough Council are conducting this procurement via OPEN . https://open-uk.org/. You will need to register as a supplier on the site (registration is free) and search for the opportunity within the Browse Opportunities section and register your interest.

Additional information: Please be advised that Redcar and Cleveland Borough Council are conducting this procurement via OPEN . https://open-uk.org/. You will need to register as a supplier on the site (registration is free) and search for the opportunity within the Browse Opportunities section and register your interest.

Full description

Redcar and Cleveland Borough Council is seeking to appoint a suitably experienced provider to deliver all aspects of a Telecare installation, monitoring and response service. This will include purchase, installation, monitoring and maintenance of telecare assistive technology equipment, management of an alarm response centre and a full mobile response service.

Please be advised that Redcar and Cleveland Borough Council are conducting this procurement via OPEN .

https://open-uk.org/. You will need to register as a supplier on the site (registration is free) and search for the opportunity within the Browse Opportunities section and register your interest. Additional information: Variants will be evaluated based on the same evaluation criteria as is stated in the tender documentation.

Awarded supplier

Supplier
Medequip Assistive Technology Ltd
Companies House: 4198824
Award value
£2,320,000
Award date
28 May 2025

Contact

Address
Redcar & Cleveland House, Redcar, TS101RT
Contact name
Debbie Seaman

Identifiers

Buyer reference
OPEN2025244
Notice ID
ae5fbcfa-b70f-46e1-8581-2755b4d9f2bf-857134
OCID
ocds-b5fd17-e564c891-4d6a-4ead-9b1b-7f31cb447b78

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External ID: cf-ocds-b5fd17-e564c891-4d6a-4ead-9b1b-7f31cb447b78 • Added 3 October 2026