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NHS London Emergency Department Digital Front Door solution

London North West University Healthcare NHS Trust

Awarded
services

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from London North West University Healthcare NHS Trust, and hundreds more across the UK public sector.

Key details

Region
Harrow
Delivery: London
Contract value
£1,191,668ex VAT
Submissions closed
19 May 2025
Published
8 September 2025

Procurement

Contract period
1 June 2025 - 31 May 2028
3 years
Procedure type
Call-off from a framework agreement
CPV classifications
  • 48814400 Clinical information system
  • 72212517 IT software development services
  • 72211000 Programming services of systems and user software
  • 72200000 Software programming and consultancy services
  • 48000000 Software package and information systems
  • 48810000 Information systems

What happened

London North West University Healthcare NHS Trust awarded this contract to eConsult Health Limited worth £1,191,668 on 29 Jul 2025. The contract runs until 31 May 2028.

Description

Provision of an e-Triage service across 5 emergency departments in London

Full description

G-Cloud 13 Lot 2, Direct Award Process. Additional information: Price was not the only award criteria as the Authority followed the contract award process under the G-Cloud 13 Framework. This involved the preparation of a set of requirements and undertaking a desktop capability assessment based on the application of search terms against the framework suppliers' solutions on the catalogue in line with the contract award process. The G-Cloud 13 Framework has expired and so the contract has been entered into under the replacement G-Cloud 14 Framework. The contract award process under G-Cloud 13 is the same as the process under G-Cloud 14.

Awarded supplier

Supplier
eConsult Health Limited
Award value
£1,191,668
Award date
29 July 2025

Contact

Address
Watford Rd, Harrow, HA1 3UJ
Contact name
Jitendra Patel

Identifiers

Buyer reference
CF-3098200D0O000000rwimUAA
Notice ID
c5ce48b5-bb15-4f69-b539-43b4a00a5d81-862603
OCID
ocds-b5fd17-0927204a-827f-49f9-b5ef-1a61e54b7515

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External ID: cf-ocds-b5fd17-0927204a-827f-49f9-b5ef-1a61e54b7515 • Added 3 October 2026