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SARs Dynamics Support and Maintenance

Essex County Council

Awarded
services
SME-friendly

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Essex County Council, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
CHELMSFORD
Contract value
£10,800ex VAT
Submissions closed
23 April 2025
Published
5 September 2025

Procurement

Contract period
21 July 2025 - 20 July 2028
3 years
Procedure type
Call-off from a framework agreement
CPV classifications
  • 72261000 Software support services

What happened

Essex County Council awarded this contract to Node4 Limited worth £8,100 on 17 Jul 2025. The contract runs until 20 Jul 2028.

Description

ECC's Information Governance replacement tool for SARs - public enquiry management via Node4 (formerly known as Tisski). The accelerator was developed on Microsoft Dynamics by Node4, this contract is for support and maintenance of the accelerator.

The Compliance Accelerator provides the following:

  • Supports formal enquiries from the general public (e.g. FOI, GDPR, Subject Access Requests), managing and automating the process
  • Access real-time reports which help identify when you may be nearing breach
  • Enhances levels of compliance with GDPR and FOI regulations
  • Guide users through individual rights requests, with automated prompts when deadlines approach

Awarded supplier

Supplier
Award value
£8,100
Award date
17 July 2025

Contact

Address
County Hall, Chelmsford, CM11QH
Contact name
Sam Ellis

Identifiers

Buyer reference
CO0456
Notice ID
0d9237f7-6707-4063-9a06-964423a48741-862414
OCID
ocds-b5fd17-7d9441d4-94a6-43a8-b77c-d170bf75b1d9

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External ID: cf-ocds-b5fd17-7d9441d4-94a6-43a8-b77c-d170bf75b1d9 • Added 3 October 2026