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Windows 11 Remote Support Tool

South Yorkshire Police

Awarded
services

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from South Yorkshire Police, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
Yorkshire and the Humber
Delivery: Yorkshire and the Humber, United Kingdom
Contract value
£105,201ex VAT
Submissions closed
14 October 2025
Published
15 October 2025

Procurement

Contract period
20 October 2025 - 19 October 2028
3 years
Procedure type
Call-off from a framework agreement
CPV classifications
  • 48000000 Software package and information systems

What happened

South Yorkshire Police awarded this contract to Phoenix Software Limited worth £105,201 on 19 Oct 2025. The contract runs until 19 Oct 2028.

Description

Microsoft are no longer providing security updates for the Windows 10 operating system after the 15th October 2025, to ensure the Collaborated Forces have a secure and compliant Windows Estate and all desktop equipment will be upgraded to Windows 11.

The current support tools used to support Windows 10 will not work with the Windows 11 so an alternative software package is required.

Awarded supplier

Supplier
Phoenix Software Limited
Companies House: 02579852
Award value
£105,201
Award date
19 October 2025

Contact

Address
Carbrook House, Sheffield, S92EH
Contact name
Jo Bradbeer

Identifiers

Buyer reference
0137-2025 Windows 11 Remote Support Tool
Notice ID
46cdb8f4-4657-4449-a9f7-bd4b58bb5340-868338
OCID
ocds-b5fd17-dd908970-2996-4526-917e-9fa259a96b91

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External ID: cf-ocds-b5fd17-dd908970-2996-4526-917e-9fa259a96b91 • Added 3 October 2026