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NHS Mid and South Essex ICB Translation Services - Primary Care

Attain Health Management Services LTD

Awarded
services
SME-friendly
VCSE-friendly

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Key details

Region
East of England
Delivery: East of England, United Kingdom
Contract value
£335,112ex VAT
Submissions closed
5 August 2025
Published
3 October 2025

Procurement

Contract period
1 November 2025 - 31 October 2028
3 years
Procedure type
Call-off from a framework agreement
CPV classifications
  • 79540000 Interpretation services

What happened

Attain Health Management Services LTD awarded this contract to Language Empire Ltd worth £335,112 on 23 Sept 2025. The contract runs until 31 Oct 2028.

Description

The Contracting Authority (NHS Mid and South Essex Integrated Care Board) has awarded a Call-Off Contract for provision of a Translation Services - Primary Care in accordance with the Public Contracts Regulations 2015 (which are the regulations under which the Framework Agreement was established prior to Procurement Act 2023 coming into force (24th Feb 2025)), using via a compliant Call-Off under the NHS North of England Commercial Procurement Collaborative - Language Services Framework Agreement (NOE.0583) under Lot 1A - Managed Services.

As a result of the evaluation undertaken in accordance with the Framework Guidance and Rules, Language Empire Ltd - was selected as Preferred Bidder for provision of Language Services Lot 1A Managed Service - All other regions, specifically for Primary Care within Mid and South Essex. The scope of this service includes:

  • Face to Face Interpretation Services - Spoken
  • Face to Face Interpretation Services - Non-Spoken
  • Telephone Interpretation Services
  • Video Interpretation Services - Spoken
  • Video Interpretation Services - Non-Spoken
  • Translation, Transcription and Additional Services

The contract commences 01st November 2025 and expires 31st October 2028. The aggregate contract value awarded is £335,112 by Will (£111,704 per annum).

The Procurement Act guidance (Guidance: transitional and saving arrangements (HTML) - GOV.UK) states that any contracts awarded through a framework agreement under the previous legislation will continue to be managed in accordance with that legislation. As such, this call-off contract awarded under NHS North of England Commercial Procurement Collaborative - Language Services Framework Agreement (NOE.0583) under Lot 1A - Managed Services. that was established on 02/01/2024 under the PCR 15 will continue to require publication of the relevant notices for that framework under the PCR 15 until the call-off contract is terminated (for whatever reason), even if the framework itself has ended. This Contract Award Notice is being published in accordance with the requirements for sub-central contracting authorities, NHS Trusts and NHS Foundation Trusts where the contract value is at least £30,000 inclusive of VAT in accordance with the PCR 15.

Awarded supplier

Supplier
Language Empire Ltd
Companies House: 05535464
Award value
£335,112
Award date
23 September 2025

Contact

Address
Phoenix House Christopher Martin Road, Basildon, Essex, SS14 3HG
Contact name
NHS Mid and South Essex Integrated Care Board

Identifiers

Buyer reference
tender_506975/1518038
Notice ID
68dfbc8d-d3bf-4305-a2ba-4a8df9238176-866839
OCID
ocds-b5fd17-99a7546b-446c-4e1f-8cc3-cba6a62b059b

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External ID: cf-ocds-b5fd17-99a7546b-446c-4e1f-8cc3-cba6a62b059b • Added 3 October 2026