Buyer portal
Service Management Solution & ITSM Platform
Bath and North East Somerset Council
Awarded
services
This tender has closed
The submission deadline for this contract has passed. There may be more active services tenders from Bath and North East Somerset Council, and hundreds more across the UK public sector.
Key details
Contracting authority
Bath and North East Somerset Council
local council
Region
England
Delivery: England, United Kingdom
Sector
Contract value
£228,848ex VAT
Submissions closed
8 November 2025
Published
18 November 2025
Procurement
Contract period
10 November 2025 - 9 November 2028
Initial 36 months, options to extend 12 months, total 48 months
Contract review date
1 May 2028
Procedure type
Other (Procured via G Cloud 14 framework CCS)
CPV classifications
- 48000000 Software package and information systems
What happened
Bath and North East Somerset Council awarded this contract to Zoho Corporation Limited worth £214,790 on 3 Nov 2025. The contract runs until 9 Nov 2028.
Description
Provision of licences, software and implementation for a service management solution and ITSM platform
Additional information
1 extension option(s) available, 0 taken; up to 12 months in total
Option: 12 months, from 2028-11-10, to 2028-11-09, optional extension
Awarded supplier
Supplier
Zoho Corporation Limited
Award value
£214,790
Award date
3 November 2025
Contact
Address
Keynsham Civic Centre, Market Walk, Keynsham, BS31 1FS
Contact name
Mr IT Professional Services
Email
Explore related tenders
Other tenders from Bath and North East Somerset Council
View all →PGS – Pulteney Gate Scheme. Buildability, Logistics & Surveys Commission (PGS: Pulteney Gate Scheme. Buildability, Logistics & Surveys Commission)
Flexible Framework for the Provision of Care for Adults in Care Homes£600,000,000
Flexible Framework of Independent Fostering Providers
Independence at Home Flexible Framework
External ID: procontract-register-3d8ccb8e-9bb8-f011-813a-005056b64545 • Added 1 October 2026