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Customer Relationship Management (CRM) System

Nottinghamshire County Council

Awarded

This tender has closed

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Key details

Contracting authority
Contract value
£105,900ex VAT
Submissions closed
Not stated by buyer

Procurement

Contract period
8 September 2025 - 7 September 2028
Initial 36 months, options to extend 12 months, total 48 months
Contract review date
7 March 2027
Procedure type
RFQ
CPV classifications
  • 48000000 Software package and information systems

What happened

Nottinghamshire County Council awarded this contract to Digital interactive Ltd worth £105,900 on 17 Sept 2025. The contract runs until 7 Sept 2028.

Description

An effective CRM to log, record and be able to report on

Complaints/Correspondence/FOI’s/SAR’s/Police requests & Data Incidents.

Additional information

1 extension option(s) available, 0 taken; up to 12 months in total

Option: 12 months, from 2028-09-08, to 2029-09-09, 1 available extension (12 months)

Awarded supplier

Supplier
Digital interactive Ltd
Award value
£105,900
Award date
17 September 2025

Contact

Contact name
Mr Fraser Walker

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External ID: procontract-register-03353c4a-ba55-f011-813a-005056b64545 • Added 1 October 2026