CP2797-26 ChatHealth Instant and SMS Messaging System and Health Websites
Devon County Council
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Key details
Procurement
- 72000000 IT services: consulting, software development, Internet and support
What happened
Devon County Council awarded this contract to Leicestershire Partnership Trust worth £117,669 on 31 Mar 2026. The contract runs until 31 Aug 2028.
Description
ChatHealth is Devon Public Health Nursing’s confidential text messaging service. It allows parents, carers, and young people to contact a member of our Public Health nursing team for advice, information or support. It is anonymous, safe and easy to use.
ChatHealth helps families reach the service earlier, ask questions discreetly, and access support without needing an appointment. It is widely used across Public Health Nursing in Devon and nationally.
In addition to the Chat Health texting service, Devon PHN have 3 public facing websites that provide evidence-based information and guidance for children, young people and families that aligns to health visiting and school nursing service models. The service includes hosting, technical management, routine maintenance and content updates in response to service or policy changes. The websites complement the Chat health texting platform. [
Additional information
2 extension option(s) available, 0 taken; up to 24 months in total
Option: 12 months, from 2028-09-01, to 2029-08-31, Optional 12 month extension in contract
Option: 12 months, from 2029-09-01, to 2030-08-31, Optional 12 month extension in contract
Awarded supplier
Contact
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View all →External ID: procontract-register-b1c3a7e2-bb64-f111-813c-005056b64545 • Added 1 October 2026