Buyer portal
Contact Centre Platform and associated services
Harrow Council
Awarded
This tender has closed
The submission deadline for this contract has passed. There may be more active tenders from Harrow Council, and hundreds more across the UK public sector.
Key details
Contracting authority
Harrow Council
local council
Sector
Contract value
£485,145ex VAT
Submissions closed
Not stated by buyer
Procurement
Contract period
27 February 2025 - 26 February 2028
Initial 36 months, options to extend 24 months, total 60 months
Contract review date
26 February 2027
Procedure type
RFQ
CPV classifications
- 48000000 Software package and information systems
What happened
Harrow Council awarded this contract to Opus Business Systems Ltd on 27 Feb 2025. The contract runs until 26 Feb 2028.
Description
Provision of Contact Centre Platform
Additional information
2 extension option(s) available, 0 taken; up to 24 months in total
Option: 12 months, from 2028-02-20, to 2029-02-19, Option to extend for 1 year
Option: 12 months, from 2029-02-20, to 2030-02-19, Option to extend for further year
Awarded supplier
Supplier
Opus Business Systems Ltd
Award date
27 February 2025
Contact
Contact name
Mr Ben Goward
Explore related tenders
Other tenders from Harrow Council
View all →External ID: procontract-register-aa381745-eded-ef11-8134-005056b64545 • Added 1 October 2026