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Provision of an IT Service Management Tool (ITSM)

Bristol City Council

Awarded

This tender has closed

The submission deadline for this contract has passed. There may be more active tenders from Bristol City Council, and hundreds more across the UK public sector.

Key details

Contracting authority
Contract value
£362,728ex VAT
Submissions closed
Not stated by buyer

Procurement

Contract period
23 December 2024 - 22 December 2027
Initial 36 months, options to extend 24 months, total 60 months
Contract review date
23 December 2026
Procedure type
ITT
CPV classifications
  • 48100000 Industry specific software package
  • 48200000 Networking, Internet and intranet software package
  • 48400000 Business transaction and personal business software package
  • 48600000 Database and operating software package
  • 48700000 Software package utilities
  • 48900000 Miscellaneous software package and computer systems

What happened

Bristol City Council awarded this contract to Alemba worth £362,728 on 31 May 2024. The contract runs until 22 Dec 2027.

Description

Provision of an IT Service Management Tool (ITSM)

Additional information

2 extension option(s) available, 0 taken; up to 24 months in total

Option: 12 months, from 2027-12-23, to 2028-12-22, Extension 1

Option: 12 months, from 2028-12-23, to 2029-12-22, Extension 2

Awarded supplier

Supplier
Alemba
Award value
£362,728
Award date
31 May 2024

Contact

Contact name
User Ella Clarke

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External ID: procontract-register-594a96ea-30ae-ee11-8127-005056b64545 • Added 1 October 2026