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28397 - 'Your Bus Journey' Surveys

Plymouth City Council

Awarded
services

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Plymouth City Council, and hundreds more across the UK public sector.

Key details

Contracting authority
Plymouth City Council
Public authority - sub-central government
Region
Plymouth
Contract value
£56,451ex VAT
Submissions closed
Not stated by buyer
Published
17 April 2026

Procurement

Contract period
1 April 2026 - 31 August 2027
Initial 16 months, options to extend 24 months, total 40 months
Possible extension to 31 August 2029 · 3 years, 4 months in total
Contract review date
15 November 2026
Procedure type
Other (Direct Award)
CPV classifications
  • 79342310 Customer survey services

What happened

Plymouth City Council awarded this contract to Transport Focus worth £56,451 on 23 Mar 2026. The contract runs until 31 Aug 2027.

Description

Provision of 'Your Bus Journey' Surveys 26/27.

The surveys will commence in April 26 and are to be conducted at six bus stop cluster locations across Plymouth:

  • Derriford Hospital
  • Mutley Plain
  • St Budeaux Community Centre
  • Royal Parade/Bedford way
  • Royal Parade/Theatre Royal
  • Embankment/Laira Bridge Road

Members of the public will be approached to complete the survey on board bus services or at bus stops.

Additional information

2 extension option(s) available, 0 taken; up to 24 months in total

Option: 12 months, from 2027-04-01, to 2028-03-31, Proposal to extend contract in years 27/28

Option: 12 months, from 2028-04-01, to 2029-03-31, Proposal to extend contract in years 28/29

Awarded supplier

Supplier
Transport Focus
Award value
£56,451
Award date
23 March 2026

Contact

Address
Ballard House, West Hoe Road, Plymouth, PL1 3BJ
Contact name
Mrs Megan Robins

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External ID: procontract-register-f85e74b2-393a-f111-813c-005056b64545 • Added 1 October 2026