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IT Service Management Software
South Tyneside Council
Awarded
goods
This tender has closed
The submission deadline for this contract has passed. There may be more active goods tenders from South Tyneside Council, and hundreds more across the UK public sector.
Key details
Contracting authority
South Tyneside Council
local council
Region
North East
Delivery: North East, United Kingdom
Sector
Contract value
£193,560ex VAT
Submissions closed
1 March 2024
Published
6 March 2025
Procurement
Contract period
10 June 2024 - 9 June 2027
Initial 36 months, options to extend 12 months, total 48 months
Contract review date
4 January 2027
Procedure type
Other (Desktop evaluation via G Cloud 13)
What happened
South Tyneside Council awarded this contract to Freshworks worth £193,560 on 17 Jun 2024. The contract runs until 9 Jun 2027.
Description
90x Freshservice- Pro annual 1x Freshservice- Unlimited asset pack 1x One-time Freshservice- Onboarding Gold package (10 weeks)
Additional information
1 extension option(s) available, 0 taken; up to 12 months in total
Option: 12 months, from 2024-06-10, to 2027-06-09, 12 month extension
Awarded supplier
Supplier
Freshworks
Award value
£193,560
Award date
17 June 2024
Contact
Address
Town Hall, South shields, NE332RL
Contact name
Mrs Marie Cairns
Email
Phone
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