FIN019 - Eleveo Call Recording
Middlesbrough Borough Council
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Key details
Procurement
What happened
Middlesbrough Borough Council awarded this contract to 4net Technologies Ltd on 30 May 2024. The contract runs until 20 Jun 2027.
Description
This is a call recording system for Customer Services and the MACH team. It gives the services the ability to record calls.
Additional information
3 extension option(s) available, 0 taken; up to 36 months in total
Option: 12 months, from 2027-06-21, to 2028-06-20, 1st extension
Option: 12 months, from 2028-06-21, to 2029-06-20, 2nd extension
Option: 12 months, from 2029-06-21, to 2030-06-20, 3rd and final extension
Awarded supplier
Contact
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External ID: procontract-register-0f98106f-6a1e-ef11-812b-005056b64545 • Added 1 October 2026