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Zendesk Customer Support Service
Northumbria Healthcare Facilities Management Limited
Awarded
This tender has closed
The submission deadline for this contract has passed. There may be more active tenders from Northumbria Healthcare Facilities Management Limited, and hundreds more across the UK public sector.
Key details
Contracting authority
Contract value
£104,780ex VAT
Submissions closed
Not stated by buyer
Procurement
Contract period
31 March 2024 - 30 March 2027
Initial 36 months, options to extend 12 months, total 48 months
Contract review date
1 January 2027
Procedure type
RFQ
What happened
Northumbria Healthcare Facilities Management Limited awarded this contract to Zendesk Inc on 28 Mar 2024. The contract runs until 30 Mar 2027.
Description
Provision of Zendesk Suite, Agents and Telephony Credits
Additional information
1 extension option(s) available, 0 taken; up to 12 months in total
Option: 12 months, from 2027-03-31, to 2028-03-30, 1 of 1
Awarded supplier
Supplier
Zendesk Inc
Award date
28 March 2024
Contact
Contact name
Miss Ridhi Kapila
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