Woodberry Down Estate Regeneration - Public Voice CIC ITLA services

The role of the ITLA takes the form of activities and services including (but not limited to):

Twice weekly drop in surgeries for residents and free-phone service

• Independent and impartial advice to tenants and leaseholders during decant and buy back processes in connection with the regeneration
• Independent and impartial advice regarding Compulsory Purchase Orders (CPO), ensuring residents understand the process and are aware of support available
• Administrative and developmental support of the representative resident organisation, Woodberry Down Community Organisation (WDCO), including servicing WDCO meetings, arranging the AGM and constitutional review as required
• Attendance at strategic regeneration meetings
• Ensure all residents have access to effective support and independent advice throughout the regeneration process, irrespective of any disability, age, language barrier or tenure.
• Assist in publicising specific regeneration and consultation meetings set up by the Council to enable all residents to contribute to the decision-making process.
• Actively encourage broader representation from residents at all steering groups and Tenants and Resident Association meetings.
• Identifying, supporting and referring vulnerable residents to support services, including in coordination with the Council
• Explain all documentation issued by the Council to ensure that all material can be understood by residents to enable them to play an informed role in the decision-making process.
• Provide interpretation services at meetings and arrange for the translation of written material, as appropriate.
• Ensure residents' views are reported back to the Project Team in a timely manner.