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24/7 IT Service Desk
London Borough of Redbridge
Awarded
This tender has closed
The submission deadline for this contract has passed. There may be more active tenders from London Borough of Redbridge, and hundreds more across the UK public sector.
Key details
Contracting authority
London Borough of Redbridge
local council
Contract value
£977,512ex VAT
Submissions closed
Not stated by buyer
Procurement
Contract period
17 August 2023 - 17 August 2026
Initial 36 months, total 36 months
Contract review date
17 April 2025
Procedure type
Other (Call off CCS RM6100)
CPV classifications
- 79512000 Call centre
What happened
London Borough of Redbridge awarded this contract to Agilysis Limited worth £977,512 on 2 Jun 2023. The contract runs until 17 Aug 2026.
Description
To provide 1st and 2nd level IT Service Desk support services to LBR, delivering a fully functional service desk solution during business hours and a reduced level of
service outside of normal business hours.
Awarded supplier
Supplier
Agilysis Limited
Award value
£977,512
Award date
2 June 2023
Contact
Contact name
Ms Rebecca Cameron
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External ID: procontract-register-83d9a200-9f7c-ee11-8125-005056b64545 • Added 1 October 2026