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Contact Call Centre (Lot 13)
London Borough of Redbridge
Awarded
This tender has closed
The submission deadline for this contract has passed. There may be more active tenders from London Borough of Redbridge, and hundreds more across the UK public sector.
Key details
Contracting authority
London Borough of Redbridge
local council
Contract value
£442,717ex VAT
Submissions closed
Not stated by buyer
Procurement
Contract period
20 September 2022 - 19 September 2025
Initial 36 months, options to extend 24 months, total 60 months
Contract review date
30 June 2024
Procedure type
RFQ
CPV classifications
- 32410000 Local area network
- 79500000 Office-support services
- 79510000 Telephone-answering services
- 79512000 Call centre
What happened
London Borough of Redbridge awarded this contract to Daisy Communications Limited on 1 Sept 2022. The contract runs until 19 Sept 2025.
Description
for a new fully hosted contact centre application, for the handling of all LBR’s contact centre telephony needs.
Additional information
1 extension option(s) available, 0 taken; up to 24 months in total
Awarded supplier
Supplier
Daisy Communications Limited
Award date
1 September 2022
Contact
Contact name
Ms Rebecca Cameron
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External ID: procontract-register-4ee7ff06-7753-ec11-810e-005056b64545 • Added 1 October 2026