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Framework for Family Support Hours in the London Borough of Waltham Forest

London Borough of Waltham Forest

Awarded
services
Framework agreement

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from London Borough of Waltham Forest, and hundreds more across the UK public sector.

Key details

Contracting authority
London Borough of Waltham Forest
Public authority - sub-central government
Region
London
Delivery: UKI53, United Kingdom
Contract value
£4,000,000ex VAT
Submissions closed
23 February 2026
Published
23 January 2026

Procurement

Contract period
1 September 2026 - 31 August 2028
Initial 24 months, options to extend 24 months, total 48 months
Possible extension to 1 April 2030 · 3 years, 7 months in total
Contract review date
1 July 2027
Procedure type
ITT
CPV classifications
  • 85000000 Health and social work services

What happened

London Borough of Waltham Forest awarded this contract to Immediate Medical Solutions Limited | LifeCome Care | Lifeserve Solutions Limited | LIVINGSTONE HEALTH CARE LTD | London Community Care Limited | my health care support ltd | Parent-Help | Potton Kare Services | Reddo Care & Support | Supreme Company and Sons LTd | UNIQUE PERSONNEL (UK) LIMITED worth £4,000,000 on 28 May 2026. The contract runs until 31 Aug 2028.

Description

LB Waltham Forest is commissioning an Open Framework for family support service to provide support and interventions to children and families in their own homes or other designated settings. Family Support Workers will help build relationships, increase wellbeing, improve outcomes, provide practical help and deliver interventions to increase parenting skills and more generally bridge the gap of support between families and statutory services. They are a flexible resource that the council can deploy to support children and families.

The service will provide bespoke intervention support packages, using a flexible whole family approach that focuses on turning lives around and creating positive outcomes for Children in Need, Children in Care, Children with a Disability and Children subject to a Child Protection Plan.

Additional information

1 extension option(s) available, 0 taken; up to 24 months in total

Option: 24 months, from 2028-09-01, to 2030-08-31, to be taken

Awarded supplier

Supplier
Immediate Medical Solutions Limited | LifeCome Care | Lifeserve Solutions Limited | LIVINGSTONE HEALTH CARE LTD | London Community Care Limited | my health care support ltd | Parent-Help | Potton Kare Services | Reddo Care & Support | Supreme Company and Sons LTd | UNIQUE PERSONNEL (UK) LIMITED
Award value
£4,000,000
Award date
28 May 2026

Contact

Address
Waltham Forest Town Hall, London, E17 4JF
Contact name
Mr Joe Creasey

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External ID: procontract-register-3d1d4998-72f7-f011-813c-005056b64545 • Added 1 October 2026