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AI Overlay for the Existing Avaya Elite Telephony Platform
North East Ambulance Service NHS Foundation Trust
Live
Confirmed tender
services
Published on the buyer's own procurement portal
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Key details
Contracting authority
North East Ambulance Service NHS Foundation Trust
Public authority - central government
Region
England
Sector
Contract value
£200,000ex VAT
Deadline
2 December 2026
Published
28 September 2026
Procurement
Contract period
1 April 2027 - 31 March 2030
3 years
CPV classifications
- 72000000 IT services: consulting, software development, Internet and support
Description
[Software package and information systems] The engagement will also help NEAS identify requirements that should inform a future complete telephony replacement aligned with emerging national standards and design. The evidence may support an options appraisal, business case, pilot proposal or future procurement strategy, but none is guaranteed.
Contact
Address
Bernicia House, Goldcrest Way, Newburn Riverside, Newcastle-Upon-Tyne, NE15 8NY
Website
Contact name
Anthony Oba
Email
Identifiers
Buyer reference
C472308
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View all →External ID: nhs-atamis-C472308 • Added 30 September 2026