Contact Centre Platform
United Lincolnshire Teaching Hospitals NHS Trust
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Key details
Procurement
- 48000000 Software package and information systems
What happened
United Lincolnshire Teaching Hospitals NHS Trust awarded this contract to Netcall Technology Limited worth £532,594 on 24 Sept 2026. The contract runs until 24 Sept 2029.
Description
The requirement is for a cloud hosted contact centre platform including support and maintenance services for United Lincolnshire Teaching Hospitals NHS Trust and Lincolnshire Community Health Services NHS Trust.
This contract is for 3 years with one further option to extend for 1 year. The full value of the contract including extensions is £532,594 excluding VAT.
This is a call-off contract awarded via the NHS Shared Business Services Patient/Citizen Communication Engagement &
Hybrid Mail Solutions Framework
Awarded supplier
Contact
Identifiers
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External ID: fts-ocds-h6vhtk-0779fd • Added 24 September 2026