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ESNEFT3327 Liberty Converse CX (Digital & Voice Edition)

East Suffolk And North Essex NHS Foundation Trust

Awarded
services

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from East Suffolk And North Essex NHS Foundation Trust, and hundreds more across the UK public sector.

Key details

Region
COLCHESTER
Delivery: United Kingdom
Contract value
£205,416ex VAT
Submissions closed
Not stated by buyer
Published
22 September 2026

Procurement

Procedure type
Award procedure without prior publication of a call for competition
CPV classifications
  • 72000000 IT services: consulting, software development, Internet and support

What happened

East Suffolk And North Essex NHS Foundation Trust awarded this contract to Netcall Technology Limited worth £205,416 on 21 Sept 2026.

Description

The Care Coordination Centre (CCC) is the 24-hour, 7-day single point of access for community services across East and West Suffolk. It manages high volumes of telephone calls and electronic referrals and coordinates access to a wide range of community services, including Integrated Neighbourhood Teams, REACT services and specialist community services across both East and West Suffolk.

Awarded supplier

Supplier
Netcall Technology Limited
Companies House: 02831215
Award value
£205,416
Award date
21 September 2026

Contact

Address
Colchester District General Hospital,Turner Road, Colchester, CO45JL
Contact name
Edward Outen

Identifiers

Buyer reference
ESNEFT3327
Notice ID
089627-2026
OCID
ocds-h6vhtk-077780

Explore related tenders

External ID: fts-ocds-h6vhtk-077780 • Added 22 September 2026