Claims Management Market Study: Consumer Research
FCA
This contract was awarded to Irrational Agency Limited. It runs until 15 December 2026. Contracts like this usually come back out to tender before they end.
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Key details
Procurement
- 79310000 Market research services
What happened
FCA awarded this contract to Irrational Agency Limited worth £209,616 on 4 Aug 2026. The contract runs until 15 Dec 2026.
Description
Consumer research to support the FCA's Claims Management Market Study, exploring consumers' experiences across assisted and unassisted claims journeys, including the role of claims management service providers.
Awarded supplier
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Identifiers
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External ID: cf-ocds-b5fd17-148584e0-0cfa-46f9-a043-73282b4ff51b • Added 17 September 2026