Contracts Finder
Consumer Experience of Broadband Switching
OFCOM
Awarded
services
SME-friendly
VCSE-friendly
This tender has closed
The submission deadline for this contract has passed. There may be more active services tenders from OFCOM, and hundreds more across the UK public sector.
Key details
Contracting authority
OFCOM
other
Region
London
Contract value
£55,433ex VAT
Submissions closed
17 August 2026
Published
14 September 2026
Procurement
Contract period
9 September 2026 - 31 January 2027
4 months
Procedure type
Other - Mini Competition via Ofcom Market Research Framework Agreement
CPV classifications
- 79310000 Market research services
What happened
OFCOM awarded this contract to Critical Research Ltd. worth £55,433 on 3 Sept 2026. The contract runs until 31 Jan 2027.
Description
To conduct quantitative consumer research to explore experiences of switching or renewing fixed broadband services as standalone or part of a bundled package.
Awarded supplier
Supplier
Critical Research Ltd.
Award value
£55,433
Award date
3 September 2026
Contact
Address
Riverside House, 2a Southwark Bridge Road, London, SE1 9HA
Email
Identifiers
Buyer reference
tender_541457/1610232
Notice ID
24527d03-8cc6-4d86-a5e1-d249519a7139-913898
OCID
ocds-b5fd17-93e230e5-451a-4357-8c0b-357873e597aa
Explore related tenders
Other tenders from OFCOM
View all →External ID: cf-ocds-b5fd17-93e230e5-451a-4357-8c0b-357873e597aa • Added 14 September 2026