Resourcing the AI Adoption Programme
Transport for London
Key details
Procurement
- 79400000 Business and management consultancy and related services
- 80500000 Training services
What happened
The contract runs until 2 Apr 2027.
Description
Greater London government (the GLA Group) is accelerating AI adoption through a common approach to governance, capability and usage.
AI tools are already in use across the GLA group. We are looking to standardise our approach, guidance and governance. Our goal is to create the conditions for a well-governed and responsible adoption at scale
The GLA Group is exploring the market for an external partner to work with us to shape our AI Adoption Programme cohesively ahead of delivery, in areas where external expertise would add great value to align our policies and co-design training, to responsibly support AI pilots and scale successful pilots across departments and organisations.
The requirement is expected to include:
Develop and embed London AI principles in organisational policy:
Develop London-specific AI principles common for the entire GLA Group based on the UK Government's AI Playbook. Embed these principles in each organisation's policies, (incl. those which are not AI-specific and in procurement standards) and operationalise these principles in our culture and practice to ensure responsible and innovative AI use.
Envision and validate a 'to-be' position on AI best practice ensuring we lead by example on the recommendations in the London AI and Jobs Taskforce report (incl. using our role as an employer and procurer to shape AI adoption and workforce transition in London).
Design and deliver a practical tiered training offer:
For all staff, on what AI can do well, risks and responsibilities, everyday productivity uses and improving prompting.
For specific teams targeted for having tasks apt for simplification from AI, tailored training on role-specific use cases, practical exercises, measuring benefits and feeding back potential projects and pilots.
For leadership, organisational changes, strategic opportunities, governance and risk management.
Support us in co-designing an operating model for the future of AI Adoption:
Co-design an evaluation framework to confirm which opportunities to pilot and which successful use cases to scale within and across organisations
How to engage
The GLA Group is carrying out preliminary market engagement to understand how external expertise could best support the delivery of its AI Adoption Programme. The purpose of this engagement is to test the proposed approach and better understand the market, including potential delivery options, resourcing, timescales, costs and commercial models. Interested suppliers should review and provide responses to the Request for Information (RFI) questions detailed below: Programme approach: How would you structure the programme and your resources to deliver the asks on policy and training to ready the GLA Group for further AI adoption? Scope of work: What skills or expertise do you have in this area which you consider crucial to deliver success? Please describe comparable, ideally public sector, AI adoption programmes you have delivered and the scale of those programmes. Planning for success: Please provide indicative cost ranges, resourcing, timeframes and other assumptions for delivering the programme outcomes described, including alternative commercial models such as fixed price, daily rate, capped, milestone-based and blended approaches. Is there anything we should do ahead of the commencement date to ensure success? Are there elements which you recommend delivering together, or are there elements which you think should be delivered as separate work packages? What critical success factors distinguish successful AI adoption programmes from unsuccessful ones? Organisations within the GLA Group The programme may involve collaboration across one or more of the following organisations within the GLA Group: Greater London Authority (GLA) Transport for London (TfL) London Fire Brigade (LFB) London Legacy Development Corporation (LLDC) Old Oak and Park Royal Development Corporation (OPDC) Mayor's Office for Policing and Crime (MOPAC) Metropolitan Police Service (MPS) Oxford Street Development Corporation (OSDC) Submission instructions Responses to the Request for Information should be submitted to [email protected] by 11:59pm, 25 September 2026. There are currently no supplier engagement events or physical meetings planned as part of this exercise. If you have any questions or require clarification regarding the market engagement, please contact [email protected]
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View all →External ID: fts-ocds-h6vhtk-06f747 • Added 10 September 2026