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PRO1003 Former Tenant Arrears Outbound Calling Software 2026-2030

Your Housing Group Ltd

Awarded
services
SME-friendly

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Your Housing Group Ltd, and hundreds more across the UK public sector.

Key details

Contracting authority
Your Housing Group Ltd
housing association
Region
North West
Delivery: North West, United Kingdom
Contract value
£305,959ex VAT
Submissions closed
9 June 2026
Published
28 August 2026

Procurement

Contract period
1 September 2026 - 31 August 2030
4 years
Procedure type
Call-off from a framework agreement
CPV classifications
  • 48000000 Software package and information systems

What happened

Your Housing Group Ltd awarded this contract to VOICESCAPE LIMITED worth £305,959 on 10 Jun 2026. The contract runs until 31 Aug 2030.

Description

YHG requires software that uses internal data sources from multiple systems to call former tenants using a local call number and control the calling hours, speed and routing. This is to enable the Income Team to persue former tenant rent arrears and aid debt recovery. YHG have completed a call off from G Cloud 14 RM1557.14 to award this contract to Voicescape Limited.

Awarded supplier

Supplier
VOICESCAPE LIMITED
Companies House: 06649394
Award value
£305,959
Award date
10 June 2026

Contact

Address
Youggle House, 130 Birchwood Boulevard, Warrington, WA3 7QH
Contact name
Jen Hartshorn

Identifiers

Buyer reference
PRO1003
Notice ID
5dfefc72-bb4e-42ce-8180-4754a2da6b16-912483
OCID
ocds-b5fd17-d74762f2-1d96-4eae-851f-bdd5378ca7b8

Explore related tenders

External ID: cf-ocds-b5fd17-d74762f2-1d96-4eae-851f-bdd5378ca7b8 • Added 28 August 2026