TEO VSS - MS Dynamic Version Upgrade
The Executive Office, Victim and Survivors Service
This tender has closed
The submission deadline for this contract has passed. There may be more active goods tenders from The Executive Office, Victim and Survivors Service, and hundreds more across the UK public sector.
Key details
Procurement
- 48810000 Information systems
What happened
The Executive Office, Victim and Survivors Service awarded this contract to Codec DSS Limited | Codec worth £627,592 on 17 Jan 2022.
Description
In 2016, VSS procured a bespoke MS Dynamics CRM-based MI system, VIM (Victim Information
Management). The system lifetime was defined as five years, plus two 1-year extensions. The first extension has now been initiated,
and it is planned that the second will also be utilised extending the system to August 2023.. However, the version of MS Dynamics
CRM underpinning VIM is over five years old, and requires an upgrade prior to the new procurement. The proposed upgrade of the MS
Dynamics CRM framework to version 9.2 must be developed and tested on the VIM testing environment and rolled out onto the VIM
production environment. This will be carried out by the existing supplier as they initially developed the system and are contracted to
support it until August 2023
Awarded suppliers (2)
- Codec DSS Limited
- Codec
Contact
Identifiers
Explore related tenders
External ID: fts-ocds-h6vhtk-030d01 • Added 20 August 2026