Housing Support Service Young People – Accommodation Based - Aberdeen City

Aberdeen City Council is seeking to appoint a service provider to deliver support to young households (typically aged between 16-26 years) who have experienced homelessness.

The service will be accommodation based i.e. it will be provided from a single site and each person will have their own self-contained flat. It is expected that a young person will spend around six months in with the provider working on their tenancy skills, physical health, opportunities, safety, relationship skills, mental health and finance before moving onto their own secure tenancy.

Aberdeen City Council is seeking to appoint a service provider to deliver an outcomes focused outreach Housing Support Service for young people typically aged 16-26 years of age who are homeless or at the risk of being homeless.

Young people referred to the service may be leading a chaotic lifestyle because of substance misuse or other addictions, offending or at risk of offending, because of homelessness, have been “looked after” children or all of these.

Young People may also have a range of health needs e.g. mental health, learning disabilities, physical disability etc. For clarity, we would expect the providers to assist on a day to day basis with such needs, rather than providing direct medical or therapeutic input.

The purpose of the support is to enable young people to make the successful transition to independent living and tenancy sustainment provided from a range of accommodation.

The support provided will be tailored to meet the needs of each young person, providing those with the necessary life skills to make the most out of their lives giving them a better quality of life and to support them meet their full potential.

The service should be scheduled around the needs of the young people and should operate at weekends, public holidays and in the evenings. The service will not be required for 24 hours/day.

The support will be provided in a range of accommodation including, but not limited to, supported accommodation, temporary furnished flats, private tenancies, shared accommodation, family homes and secure tenancies.

The support will be flexible to meet the young person’s changing needs, with a key aim to enable young people to sustain and maintain their tenancies. Provision of a housing support service for Supported Persons needs and inputs will vary as they progress through their individual journeys.

The provider will be expected to attend a Housing Support Hub along with Aberdeen City Council’s internal housing support team, outreach support providers, representatives from Health and Social Care Partnership services and others who will provide housing or housing support in the city.

The service provider will be expected to access the Aberdeen City Council housing database to receive referrals and record outcomes. This is to enable future development of the service, monitoring of outcomes to assess the effectiveness of the service and to track the customer journey. Additional information: The cost noted above is for the initial three year contract period, plus two optional 12 month extensions. The duration of the contract is 3+2 years.

There is opportunity for a potential 2% increase each year which will bring the maximum budget available for this tender to GBP1.6m.