Provision of Specialist Resources for Microsoft 365 and Cloud Services

Following the tender exercise, Digital Health and Care Wales has appointed a supplier to provision specialist resources to meet the evolving requirements of DHCW in relation to the design and delivery of Wales-wide Microsoft 365 products, and the wider cloud transformation of DHCW national products and services.

As set out in section II.1.4 of the Contract Notice, the successful supplier will be required to support DHCW in delivering the following high-level requirements:

1. The continued development and support of the all Wales Microsoft 365 platform to meet best practice, including strengthening cyber security standards.

2. Utilising the Power Platform in the delivery of a set of national ‘Apps’ and automations to improve patient care and drive business efficiencies. 3. Support the establishment of a DHCW Office 365 Centre of Excellence (“CoE”) for long-term sustainable support and development of the platform. Additional information: Work will be allocated to the successful supplier on a work-package by work-package basis which should enable the supplier and DHCW to manage delivery and resources effectively, thereby maximising the value from the contract.