North Northamptonshire Council and West Northamptonshire Council - Tier 2 Home Care Services

Northamptonshire County Council (the “Authority”) wishes to invite Tenders for the supply of Tier 2 Home Care Services. The successful Provider(s) will be responsible for providing support to the Lead Providers and liaising closely with the Contract Manager identified by the Authority. The Authority is procuring a framework with the intention of selecting suppliers across fifteen (15) Home Care Services Lots.

The framework is for three years with an option to extend for 24 months.. Northamptonshire currently have contracts with Lead Providers in the 15 Geographical Zones. The lead providers aim to cover 70-80% of the available volume of home care in each Operational Zone.

This framework is for a list of approved providers to cover the remaining 20-30% of volume in each of the geographical zones and will replace the existing Dynamic Purchasing System(DPS) which is due to expire in 2019. If during the life of the framework a Provider becomes unable to fulfil their contractual requirements under the awarded Lot or Operational Zone, the Authority will at its discretion reopen the framework to source a new provider. In general terms and for the purposes of this Tender, ‘Home Care Services’ should be taken to mean treating a Service User with dignity, compassion and respect, focusing on their health and well-being.

Offering a personalised co-ordinated method of care, support or treatment, and supporting the Service User to recognise and develop their own strengths and abilities to enable them to live a fulfilling life (this definition should not be considered as exhaustive).