Staffordshire and Stoke on Trent GP Out of Hours Service
NHS Stafford and Surrounds Clinical Commissioning Group
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Key details
Procurement
- 85100000 Health services
What happened
NHS Stafford and Surrounds Clinical Commissioning Group awarded this contract to Vocare Limited worth £31,886,398 on 24 Mar 2022.
Description
Staffordshire & Stoke on Trent CCGs sought to commission a GP Out of Hours service which aligns with the requirements of the NHSE Integrated Urgent Care national service specification. This service will come into effect from the 1st April 2022 via a multiyear contract.
Commissioners tendered for services split into two (2) LOTs:-
LOT 1 - NHS North Staffordshire Clinical Commissioning Group (CCG)and Stoke on Trent CCG
LOT 2 - NHS Cannock Chase CCG, South East Staffordshire & Seisdon Peninsula CCG, East Staffordshire CCG and Stafford & Surrounds CCG
In addition to the core GP OOH service requirements LOT 2, covering the South CCG regions also incorporates an out of hours' provision for the Staffordshire prisons.
The contract is now awarded and let for a period of five (5) years with the option to extend up to two (2) years.
Full description
NHS Cannock Chase Clinical Commissioning Group (CCG), North Staffordshire CCG, South East Staffordshire & Seisdon Peninsula CCG, Stoke on Trent CCG, East Staffordshire CCG and Stafford & Surrounds CCG have completed a formal procurement for GP Out of Hours (GP OOH) services across the aforementioned CCG catchment areas. Services will commence from the 1st April 2022 for a period of five (5) years with the option to extend up to two (2) years and will be split into two LOTS:
LOT 1 - NHS North Staffordshire CCG and Stoke on Trent CCG
LOT 2 - NHS Cannock Chase CCG, South East Staffordshire & Seisdon Peninsula CCG, East Staffordshire CCG and Stafford & Surrounds CCG.
Services will align with the national requirements for integrated urgent care and deliver the following core components of the service:
- Receive calls and referrals from NHS 111
- Receive calls and referrals from Health Care Professionals (HCPs) seeking additional clinical telephone advice for patients being attended in their place of residence or public place
- Ability to consult patients by a variety of means including remotely, face to face either at specified hubs or in their own homes.
- Provide clinical support to the Clinical Assessment Service that sits under NHS111
The Staffordshire and Stoke on Trent GP Out of Hours Services contracts will run alongside the wider integrated urgent care offering across Staffordshire and Stoke on Trent and collaboration between partners will be fundamental as the Urgent and Emergency Care services transform. Additional information: Lot 1 North Price for 5 Year Contract Period £22,174,130
Lot 1 North Price for optional up to 2 year extension period £9,712,268
Lot 1 North Total Price to include optional extension £31,886,398
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External ID: fts-ocds-h6vhtk-02d334 • Added 20 August 2026