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Out of Hours Call Centre

Optivo

Awarded
services

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Optivo, and hundreds more across the UK public sector.

Key details

Contracting authority
Optivo
public body
Region
Croydon
Delivery: United Kingdom
Contract value
£1,568,000ex VAT
Submissions closed
25 July 2022
Published
22 June 2022

Procurement

Submission method
Electronic Submission
Procedure type
Open procedure
CPV classifications
  • 79512000 Call centre

What happened

Optivo awarded this contract to Appello Careline Limited worth £1,288,980 on 7 Oct 2022.

Description

Contract for the provision incoming and outgoing out-of-hours emergency repairs call handling service for Optivo residents and key workers.

Awarded supplier

Supplier
Appello Careline Limited
Award value
£1,288,980
Award date
7 October 2022

Contact

Address
125 High Street, Croydon, CR0 9XP
Contact name
Sabrina O'Brien

Identifiers

Buyer reference
OP7335
Notice ID
017092-2022
OCID
ocds-h6vhtk-034969

Explore related tenders

External ID: fts-ocds-h6vhtk-034969 • Added 20 August 2026