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(NU1589-66) Google Analytics 360 License and Analytics Support

Newcastle University

Awarded
services
Dynamic Purchasing System

This tender has closed

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Key details

Contracting authority
Region
Newcastle upon Tyne
Delivery: United Kingdom
Contract value
£77,940ex VAT
Submissions closed
Not stated by buyer
Published
25 July 2022

Procurement

Procedure type
Restricted procedure
CPV classifications
  • 79000000 Business services: law, marketing, consulting, recruitment, printing and security
  • 72210000 Programming services of packaged software products
  • 48480000 Sales, marketing and business intelligence software package
  • 48481000 Sales or marketing software package
  • 79413000 Marketing management consultancy services
  • 79342000 Marketing services
  • 72212481 Sales or marketing software development services
  • 72212480 Sales, marketing and business intelligence software development services

What happened

Newcastle University awarded this contract to Crunch DMC Ltd worth £77,940 on 22 Jul 2022.

Description

We are seeking a supplier to provide Google Analytics 360 License and analytics support. There are three individual elements of this requirement, which are detailed below:

  • GA360 Licence Renewal
  • GA4/GTM Audit and Recommendations
  • GA4/GTM Annual Retainer

GA360 Licence Renewal

We are seeking to appoint a Google Analytics 360 suite sales partner to support Newcastle University in the renewal of our existing Google Analytics and Google Tag manager 360 license and to provide ongoing support. Specifically:

  • Analytics 360 license
  • Tag manager 360 license
  • Implementation and ongoing support

GA4/GTM Audit and Recommendations

We also require a Google Analytics (GA4) and ad platform tracking audit and configuration of the findings of the audit in line with GA 360 implementation:

  • Audit existing GA4/UA account for opportunities to enhance tracking of website/user behaviour.
  • Audit existing GTM set up to optimise performance.
  • Providing recommendations e.g. event setup, custom dimensions, audiences etc.
  • Data layer build specifications based on meeting requirements to further enhance reporting and analytical accuracy.
  • Optimal Tag and pixels implementation via GTM

Ad platforms including (not exhaustive):

  • Facebook/Instagram
  • Tiktok
  • Snapchat
  • LinkedIn

GA4/GTM Annual Retainer

Provide services as an annual retainer to facilitate the outcome of the audit (mutually agreed tasks) and to support the ad-hoc delivery for analytics support using the following use cases as a guide (not-exhaustive):

1. Support and setup GTM tags and triggers for capturing GA4 Events based on website interactions

2. Support and setup GA4 Customer Dimensions and associated GTM tasks required to populate values e.g. Custom Audiences.

3. Support the creation of GA4 custom reports as requested.

4. Provide training and documentation/guidelines as required.

Awarded supplier

Supplier
Crunch DMC Ltd
Award value
£77,940
Award date
22 July 2022

Contact

Address
Newcastle University, King's Gate, Newcastle upon Tyne, NE1 7RU
Contact name
Miss Helen Gayton

Identifiers

Buyer reference
DN619071
Notice ID
020220-2022
OCID
ocds-h6vhtk-0355a4

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External ID: fts-ocds-h6vhtk-0355a4 • Added 20 August 2026