Care and Support Agencies

Peabody were looking for Agencies to help provide us with providing shift cover for our Care and Support arm of the business in various areas from London to Essex.

This Framework relates to the provision of Agencies for Care and Support to enter into Call-Off agreements to provide services for the specified Lots below as required by Peabody;

• Lot 1 Care London
• Lot 2 Care North Essex
• Lot 3 Care South Essex
• Lot 4 Essex Support
• Lot 5 London Support

This framework relates to the provision of front line staff for short term shift cover in our care and support services.

Lot 2 - Care, North Essex – comprises our North Essex based care services. These services are for people with learning disabilities many of whom are also physically disabled. The care needs of the people living in these services is generally quite high and can involve all forms of personal care including help with bathing, eating, getting dressed and continence care. In some cases staff require ‘moving and handling’ training to assist with hoisting individuals in and out of bed and into their wheelchair or mobility device.

Customers live in their own homes, often with one or two other people although there can be up to five that share. We also have clusters of up to eight flats where individuals live in their own self contained property but there is also an office and common room. Peabody are not always the landlord for these customers and we work with a variety of other social landlords.

Although we have some shorter visits the majority of the customers require staff to be in their home 24 hours per day with a mixture early shifts, late shifts and either waking night or sleep in cover depending on the service. This part of the business employs approximately 250 permanent staff. Additional information: North Essex can be defined as everything north of and including Witham such as Colchester, Tendring, Braintree, Halstead, Saffron Walden and surrounding areas. South Essex can be defined as everything south of and including Chelmsford such as Epping, Thurrock, Basildon, Southend and surrounding areas. We accept that there is likely to be some overlap in the areas