Find a Tender Service

Framework Agreement for Digital Dictation, Outsourced Transcription & associated Services

Surrey and Borders Partnership NHS Foundation Trust on behalf of NHS Commercial Solutions

Awarded
services
Framework agreement

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Surrey and Borders Partnership NHS Foundation Trust on behalf of NHS Commercial Solutions, and hundreds more across the UK public sector.

Key details

Region
Dorking
Delivery: United Kingdom
Contract value
£34,000,000ex VAT
Submissions closed
Not stated by buyer
Published
16 September 2022

Procurement

Contract period
19 October 2018 - 20 October 2022
4 years
CPV classifications
  • 79500000 Office-support services

What happened

Surrey and Borders Partnership NHS Foundation Trust on behalf of NHS Commercial Solutions awarded this contract to AVR Transcription Ltd | BigHand Ltd | Crescendo Systems Limited | DICT8 Limited | Dictate IT Ltd | DSCRIBE LIMITED | G2 Speech UK Ltd | InventAsia Limited | Medisec Software | Nuance Communications Ltd | OKS International Ltd | ScribeTECH (UK) Ltd | T-Pro | Xanadutec Limited worth £34,000,000 on 17 Sept 2018. The contract runs until 20 Oct 2022.

Description

NHS Commercial Solutions has let this framework agreement subsequent to a procurement using the open procedure as directed by the Public Contracts Regulations 2015 (as amended), in which NHS Commercial Solutions placed a notice to establish a multiple supplier framework (ref: 2018/S 099-226228).

Multiple suppliers were successful in each lot and have been appointed to the framework, which has been let for initial two years with the option to extend it for a further 24 months (2X12 months).

The framework has been structured to incorporate four lots, which are:

Lot 1: Digital dictation hardware and software as a service solution

Lot 2: In-house and outsourced digital dictation service solution

Lot 3: Outsourced transcription service solution

Lot 4: Managed service solution

The Framework Agreement current expiry date is 20th October 2022. By issuing this modification notice, the Authority extends the current contract till 31st December 2022

Awarded suppliers (14)

Suppliers
  • AVR Transcription Ltd
  • BigHand Ltd
  • Crescendo Systems Limited
  • DICT8 Limited
  • Dictate IT Ltd
  • DSCRIBE LIMITED
  • G2 Speech UK Ltd
  • InventAsia Limited
  • Medisec Software
  • Nuance Communications Ltd
  • OKS International Ltd
  • ScribeTECH (UK) Ltd
  • T-Pro
  • Xanadutec Limited
Award value
£34,000,000
Award date
17 September 2018

Contact

Address
The Atrium. Curtis Road., Dorking

Identifiers

Buyer reference
OJEU No: 2018/S 099-226228; Ref: 4189-1964
Notice ID
026050-2022
OCID
ocds-h6vhtk-036915

Explore related tenders

External ID: fts-ocds-h6vhtk-036915 • Added 20 August 2026