Framework Agreement for Digital Dictation, Outsourced Transcription & associated Services
Surrey and Borders Partnership NHS Foundation Trust on behalf of NHS Commercial Solutions
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Key details
Procurement
- 79500000 Office-support services
What happened
Surrey and Borders Partnership NHS Foundation Trust on behalf of NHS Commercial Solutions awarded this contract to AVR Transcription Ltd | BigHand Ltd | Crescendo Systems Limited | DICT8 Limited | Dictate IT Ltd | DSCRIBE LIMITED | G2 Speech UK Ltd | InventAsia Limited | Medisec Software | Nuance Communications Ltd | OKS International Ltd | ScribeTECH (UK) Ltd | T-Pro | Xanadutec Limited worth £34,000,000 on 17 Sept 2018. The contract runs until 20 Oct 2022.
Description
NHS Commercial Solutions has let this framework agreement subsequent to a procurement using the open procedure as directed by the Public Contracts Regulations 2015 (as amended), in which NHS Commercial Solutions placed a notice to establish a multiple supplier framework (ref: 2018/S 099-226228).
Multiple suppliers were successful in each lot and have been appointed to the framework, which has been let for initial two years with the option to extend it for a further 24 months (2X12 months).
The framework has been structured to incorporate four lots, which are:
Lot 1: Digital dictation hardware and software as a service solution
Lot 2: In-house and outsourced digital dictation service solution
Lot 3: Outsourced transcription service solution
Lot 4: Managed service solution
The Framework Agreement current expiry date is 20th October 2022. By issuing this modification notice, the Authority extends the current contract till 31st December 2022
Awarded suppliers (14)
- AVR Transcription Ltd
- BigHand Ltd
- Crescendo Systems Limited
- DICT8 Limited
- Dictate IT Ltd
- DSCRIBE LIMITED
- G2 Speech UK Ltd
- InventAsia Limited
- Medisec Software
- Nuance Communications Ltd
- OKS International Ltd
- ScribeTECH (UK) Ltd
- T-Pro
- Xanadutec Limited
Contact
Identifiers
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External ID: fts-ocds-h6vhtk-036915 • Added 20 August 2026