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Microsoft Dynamics Implementation Partner
Trafford Council
Awarded
services
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Key details
Contracting authority
Trafford Council
local council
Region
Sale
Delivery: North West England
Sector
Contract value
Not stated by buyer
Submissions closed
30 August 2022
Published
28 July 2022
Procurement
Contract period
From 1 November 2022
Submission method
Electronic Submission
Procedure type
Open procedure
CPV classifications
- 72000000 IT services: consulting, software development, Internet and support
- 48000000 Software package and information systems
What happened
Trafford Council awarded this contract to RedCortex Ltd on 23 Sept 2022.
Description
The current CRM (Civica C360) is end of life and a decision has been made by the Council replace the current CRM with Microsoft Dynamics 365.
The software licences for Microsoft Dynamics 365 have been procured via the recent Microsoft Licensing Partner procurement exercise which was concluded last month.
There is a requirement to procure a technical implementation partner to provide support with the following:
- Provide technical expertise with the migration of the current CRM services to the Dynamics 365 platform
- To develop the skills of IT & Digtial resources in Trafford so we can become self-sufficient as a Council
- To provide advice and guidance on future support models
- To set up the Dynamics 365 environment
- To advise on how to make use of the out of the box functionality to improve the processes in scope for migartion
- To provide expertise in the implementation approach and phasing of the project
Awarded supplier
Supplier
RedCortex Ltd
Award date
23 September 2022
Contact
Address
4th Floor, Waterside House, Waterside Plaza, Sale, M33 7ZF
Contact name
Mr Liam Gilmore
Email
Phone
Identifiers
Buyer reference
DN625345
Notice ID
020710-2022
OCID
ocds-h6vhtk-03572a
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