Invitation to Tender for Case Management Solution (CMS)
Public Services Ombudsman for Wales
This tender has closed
The submission deadline for this contract has passed. There may be more active services tenders from Public Services Ombudsman for Wales, and hundreds more across the UK public sector.
Key details
Procurement
- 72000000 IT services: consulting, software development, Internet and support
What happened
Public Services Ombudsman for Wales awarded this contract to COMPUTER APPLICATION SERVICES LTD on 22 May 2024.
Description
The Ombudsman is inviting tenders for the provision of an integrated Case Management Solution (CMS) and the provision of support services (Helpdesk) for the CMS.
Full description
The Ombudsman is inviting tenders for the provision of an integrated Case Management Solution (CMS) and the provision of support services (Helpdesk) for the CMS. It is expected that the CMS will be cloud-hosted, that the helpdesk support, system monitoring and maintenance work will generally be undertaken remotely and that the provider will use their own facilities and equipment to access the system.
Awarded supplier
Contact
Identifiers
Explore related tenders
External ID: fts-ocds-h6vhtk-0403ba • Added 20 August 2026