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DBC (SF) Housing Benefit and Council Tax Resilience Service

Dacorum Borough Council

Awarded
services

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Dacorum Borough Council, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
Hemel Hempstead
Delivery: UKH23
Contract value
£720,000ex VAT
Submissions closed
20 February 2023
Published
16 January 2023

Procurement

Contract period
1 August 2023 - 1 August 2026
4 years
Submission method
Electronic Submission
Procedure type
Open procedure
CPV classifications
  • 75310000 Benefit services
  • 75112000 Administrative services for business operations

What happened

Dacorum Borough Council awarded this contract to Liberata UK Limited on 3 Jul 2024. The contract runs until 1 Aug 2026.

Description

The provision of Housing Benefit and Council Tax Support, and the collection of Council Tax and Business Rates are statutory functions of the Council that must be fulfilled. This contract will allow resilience to be provided on-demand to cope with peaks in workload and periods of unplanned staff absence. This resilience will complement the existing resources in the Service and help with the transition from Housing Benefit to Universal Credit.

In Scope:The contract requires staff who are experienced in processing work in the following areas:• Housing Benefit and Council Tax Support• Council Tax• Business RatesThe contract should provide flexible on-demand resources for each Service area. The current supplier has stated that TUPE may apply to this contract. All the Tender Documents and correspondence must be submitted via the Councils e-tendering portal.

at https://in-tendhost. co.

Awarded supplier

Supplier
Liberata UK Limited
Award date
3 July 2024

Contact

Address
The Forum, The Marlowes, Hemel Hempstead, HP1 1DN
Contact name
Procurement

Identifiers

Buyer reference
CPU00513
Notice ID
001258-2023
OCID
ocds-h6vhtk-0397c2

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External ID: fts-ocds-h6vhtk-0397c2 • Added 20 August 2026