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Service Central (ServiceNow)
H M Revenue & Customs
Awarded
services
SME-friendly
This tender has closed
The submission deadline for this contract has passed. There may be more active services tenders from H M Revenue & Customs, and hundreds more across the UK public sector.
Key details
Contracting authority
Region
LONDON
Delivery: United Kingdom
Sector
Contract value
£85,875,000ex VAT
Submissions closed
21 May 2026
Published
19 August 2026
Procurement
Contract period
12 August 2026 - 11 August 2031
5 years
Procedure type
Call-off from a framework agreement
CPV classifications
- 72000000 IT services: consulting, software development, Internet and support
What happened
H M Revenue & Customs awarded this contract to SoftwareOne UK Limited worth £85,875,000 on 5 Aug 2026. The contract runs until 11 Aug 2031.
Description
The provision of ServiceNow licensing and associated services across HMRC's entire technical estate.
Awarded supplier
Supplier
SoftwareOne UK Limited
Companies House: 06629601Award value
£85,875,000
Award date
5 August 2026
Contact
Address
100 Parliament Street, London, SW1A 2BQ
Email
Identifiers
Buyer reference
CW109403
Notice ID
2cb49693-3600-4ebe-9d4a-7d5fd1d10dc9-911231
OCID
ocds-b5fd17-8cddcc1e-9e77-4dca-9cc5-0db9fba48a79
Explore related tenders
External ID: cf-ocds-b5fd17-8cddcc1e-9e77-4dca-9cc5-0db9fba48a79 • Added 19 August 2026