ServiceNow Unity Integrations
H M Revenue & Customs
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Key details
Procurement
- 72000000 IT services: consulting, software development, Internet and support
What happened
H M Revenue & Customs awarded this contract to Capgemini Uk Plc worth £1,417,804 on 13 Aug 2026. The contract runs until 30 Nov 2027.
Description
HM Revenue & Customs (HMRC) has awarded a contract for the design, build and implementation readiness of ServiceNow-based case management and knowledge management capabilities for the Unity Programme. The services include discovery and design activities, ServiceNow portal development, HR, Finance and Procurement case management configuration, platform integrations with SAP and ServiceNow environments, identity and access management capabilities, testing, knowledge transfer and transition support.
Awarded supplier
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External ID: cf-ocds-b5fd17-202968f5-aee5-48aa-9024-41bd9826b2b7 • Added 19 August 2026