TED (EU)
Ireland – Contact management software development services – CFT 3942 - Provision of a Digital Services Platform VERSION 2
Awarded
EU
29
Key details
Region
Ireland
Delivery: IE061, IRL
Sector
Contract value
€5,000,000ex VAT
Submissions closed
Not stated by buyer
Published
16 August 2026
Procurement
Procedure type
open
Evaluation method
Ultimate cost
CPV classifications
- 72212333 Contact management software development services
What happened
The buyer awarded this contract to Abavus Ltd worth €5,000,000 on 27 Jul 2026.
Description
SDCC are seeking to implement a new Digital Services Platform to enhance customer care and issue resolution processes. The goal is to build a more efficient and effective system capable of handling the increasing volume and complexity of customer requests.
Awarded supplier
Supplier
Abavus Ltd
Award value
€5,000,000
Award date
27 July 2026
Contact
Address
County Hall, Tallaght, Dublin 24, D24 YNN5, Dublin
Website
Email
Phone
Explore related tenders
External ID: ted-567606-2026 • Added 17 August 2026