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CST240 Contact Centre Telephony & Multi-Channel Solution & Associated Services - call-off from RM6285 GCA framework

Derbyshire County Council

Awarded
services
SME-friendly
Framework agreement

This tender has closed

The submission deadline for this contract has passed. There may be more active services tenders from Derbyshire County Council, and hundreds more across the UK public sector.

Key details

Contracting authority
Region
East Midlands
Delivery: East Midlands, United Kingdom
Contract value
£373,672ex VAT
Submissions closed
6 July 2026
Published
11 August 2026

Procurement

Contract period
10 July 2026 - 9 July 2027
1 years
Procedure type
Direct award
CPV classifications
  • 48000000 Software package and information systems
  • 72000000 IT services: consulting, software development, Internet and support

What happened

Derbyshire County Council awarded this contract to Netcall Technology Limited worth £373,672 on 9 Jul 2026. The contract runs until 9 Jul 2027.

Description

Direct award call-off contract from GCA RM6285 Back Office Software 2 framework for the provision of Contact Centre Telephony & Multi-Channel Solution & Associated Services.

Awarded supplier

Supplier
Netcall Technology Limited
Award value
£373,672
Award date
9 July 2026

Contact

Address
County Hall, Matlock, DE4 3AG
Contact name
Jason Thornhill

Identifiers

Buyer reference
DERBSCC001-DN825656-04228615
Notice ID
7f951443-dbd3-4d29-8e58-cb8f34db1a6a-910219
OCID
ocds-b5fd17-79dcf73e-9657-47e0-a173-af5a1d346f56

Explore related tenders

External ID: cf-ocds-b5fd17-79dcf73e-9657-47e0-a173-af5a1d346f56 • Added 11 August 2026