DDaT26286 - Future Customer Management System Discovery Project - FCMD
Advisory, Conciliation and Arbitration Service
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Key details
Procurement
- 71621000 Technical analysis or consultancy services
What happened
Advisory, Conciliation and Arbitration Service awarded this contract to FDM Group Limited worth £197,050 on 17 Sept 2026. The contract runs until 31 Mar 2027.
Description
Procurement Description
***** THIS IS A CONTRACT DETAILS NOTICE, NOT A CALL FOR COMPETITION *****
This procurement is being concluded following a mini competition under the GCA RM1043.9 - Digital Outcomes and Specialists 7 (DOS 7) Framework.
Brief Description of Requirement
The requirement is to conduct a structured Discovery to assess, validate and redesign the legacy EARS CRM and associated services.
Awarded supplier
Contact
Identifiers
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External ID: fts-ocds-h6vhtk-06e18f • Added 11 August 2026