Tier 3 Community Ear, Nose and Throat (ENT) Service

A community Ear, Nose and Throat (ENT) service with the overall aim of providing a timely assessment of the needs of a patient presenting with an ENT condition who would otherwise present in a secondary care service.

A community Ear, Nose and Throat (ENT) service with the overall aim of providing a timely assessment of the needs of a patient presenting with an ENT condition who would otherwise present in a secondary care service.

The overall aims and objectives of this service are to:

Enhance the patient pathway by effectively managing patients within the community

• To triage and signpost appropriately all GP referrals entering the service
• To provide a range of assessment and therapeutic interventions for patients deemed appropriate for the service
• To have the capability for rapid access to imaging diagnostics where deemed appropriate (e.g. Audiology, X-Ray, MRI, Ultrasound, etc)
• To provide education and information for patients and staff on their condition and how to manage
• To promote self-care and self-management especially for those with long term conditions
• To work in partnership with other health care professionals and statutory/non statutory agencies to provide a seamless service to patients. To work closely particularly with secondary care colleagues, providing a quality clinical governance structure between the two organisations

The continuation of existing services will maintain existing capacity and reduced demand on primary and secondary care.

The provider is satisfying the existing contract and is expected to satisfy the new contract to a sufficient standard. The proposed contracting arrangements are not changing considerably from the existing contract.

This contract will run from the 20/08/2024 to 30/09/2025.

The approximate lifetime value of the contract is £1.5m.

The ICB is intending to award a contract to an existing provider following direct award process C.