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Provision of Care and People Planning Software for Regulated and Sensory Services

ECL The Care & Wellbeing Company

Confirmed tender
goods

Key details

Contracting authority
Region
Chelmsford
Delivery: Essex
Contract value
£18,000,000ex VAT
Deadline
14 October 2024
Published
20 September 2024

Procurement

Contract period
1 February 2025 - 31 January 2028
3 years
Submission method
Electronic Submission
Procedure type
Competitive procedure with negotiation
CPV classifications
  • 48000000 Software package and information systems
  • 48500000 Communication and multimedia software package
  • 48600000 Database and operating software package
  • 48900000 Miscellaneous software package and computer systems

What happened

The contract runs until 31 Jan 2028.

Description

Essex Cares Limited (ECL) is seeking a digital care and client management system to support the paperless delivery of support services to clients, individually within their own homes and the community.

Full description

The required solution includes: client record management; electronic Medication Administration Records (eMAR); digital forms to support assessment, support planning, activity and incident recording; staff rostering; electronic visit management through mobile devices; location and mileage tracking; staff timesheets; client portal.

The solution will provide management as well as clinical and care staff with real time information and reports to ensure safe, high quality, compliant and efficient services.

The solution will also need to be capable of integrating with ECL's current and future Human Resources, Payroll, Financial and Billing systems.

Contact

Address
Seax House, Victoria Road South, Chelmsford, CM1 1QH
Contact name
Karen Tucciarone

Identifiers

Buyer reference
0060
Notice ID
030162-2024
OCID
ocds-h6vhtk-049c96

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External ID: fts-ocds-h6vhtk-049c96 • Added 6 August 2026